Your privacy is important.

I am committed to protecting your personal information and ensuring that your privacy is respected when you visit my website, www.valentinatognetti.com. This privacy policy outlines how I collect, store, and use your personal data, as well as your rights regarding your information and how the law safeguards you.

By continuing to use my website, www.valentinatognetti.com, you acknowledge and accept my approach to privacy and personal data handling. Your use of this site signifies your agreement to my terms and conditions, applicable laws, and your responsibility for complying with any relevant local regulations. Under the General Data Protection Regulation (GDPR) of May 2018, I, Valentina Tognetti, am the designated data controller, registered with the ICO under CSN7531940.

1. Right to be InformedI am required to inform you about how www.valentinatognetti.com collects, stores, and manages your data. This includes information from written documents, client notes, emails, contact forms, cloud-based client data storage, text messages, voicemails, website visits, and appointment reminders sent via text or email. Any data collected is done so with your knowledge and consent, and solely for the purpose of providing my services. Personal information is only used for referral and commencement of services. Emails are processed through Microsoft and are subject to their privacy policies, so I advise against sharing sensitive information via email.

Your personal information is used exclusively to deliver my services and provide you with relevant information. I will never share your details with third parties without your explicit consent unless legally required to do so.

In cases of safeguarding concerns or if there is a perceived risk of harm to yourself or others, relevant third parties may be informed.

Personal data includes any information that identifies you, such as your name and contact details. Anonymized data, where identity has been removed, does not fall under this category. Essential contact details, including Name, Age, Address, and GP information, are securely stored. Written session notes are coded with initials and the date of your first session (e.g., LCJan21) and kept separately from your contact details. These notes are securely retained for five years following your last therapy session, after which they will be shredded. Emails, texts, and voicemails are deleted within seven days after therapy concludes. If you want me to delete your information sooner than this, please tell me.

All electronic devices storing personal data are password-protected and secured to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. In the event of a complaint or dispute, I may retain your data for a longer period than initially outlined.

For any concerns regarding the handling of your personal data, please contact me via the ‘Contact’ section of my website. You also have the right to file a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk. However, I would appreciate the opportunity to address your concerns before you escalate them to the ICO.

2. How Your Data Will Be UsedI will only use your personal data when permitted by law. Typically, your data will be used in the following situations:

• To perform the contract we are about to enter into or have already entered into with you.
• Where it is necessary for my legitimate interests (or those of a third party) and your fundamental rights do not override these interests.
• To comply with a legal obligation.

For instance, your data will be used to register you as a client and to fulfil the terms of our contract.

Your personal data will only be used for the purposes for which it was collected unless I reasonably determine that another use is compatible with the original purpose. If you require an explanation of how a new processing activity aligns with the original intent, please contact me.

Should I need to process your personal data for a different, unrelated reason, I will notify you and provide the legal basis for doing so.

Please note that I may process your personal data without your knowledge or consent, in compliance with legal requirements.

3. Right to AccessYou have the right to request a copy of the data I hold about you. To ensure security, I may need to verify your identity before providing access.
4. Right to RectificationIf any information I hold about you is inaccurate or incomplete, you have the right to request corrections.
5. Right to Be ForgottenYou may request the deletion of your personal data under certain circumstances unless I am legally required to retain it.
6. Right to Data PortabilityYou can ask for your data to be transferred to another provider.
7. Right to Restrict ProcessingYou can request limitations on how I use your personal data.
8. Right to ObjectYou have the right to challenge specific types of data processing, including direct marketing.
9. Rights Related to Automated Decision-Making and ProfilingYou may request a review of automated processing if you believe it does not comply with legal regulations.

I reserve the right to update this policy and my terms and conditions at any time without prior notice.

Please review my Cookie Policy for details on how cookies are used on this website.

By using my services, you confirm that you have read, understood, and consent to the collection, storage, and use of your personal data as outlined in this privacy policy.